So why should you adopt an inbound marketing program at your bank or financial institution?
One of a marketer’s largest challenges in traditional (or outbound) marketing and advertising is measuring a program’s success. With inbound marketing however, you can quantify the direct results of your actions within your programs. Create and promote more content, the more visitors you will get to your site. Track which content is pointing your most qualified visitors to you and create more targeted programs around that subject matter.
In this world of Google and YouTube, smartphones and 24/7 connectivity, the first place your customers go when looking for information is online. Whether they have questions on refinancing, the best place to open a checking account, or how to best invest their money, they’re looking for answers (advice, not a sales pitch) through internet searches. If you think about it, most of the sales and decision making process falls in the hands of your the prospect. Things like Google searches, online reviews, message boards, social media, and blogs (shameless!) are where people go for these types of answers before even engaging with a company. Shouldn’t your bank be the expert that provides the advice?
Inbound marketing is still fairly new or even nonexistent for most financial institutions, but your banking customers are online looking for answers. Establishing your inbound marketing program while the playing field is still fairly limited will give you a huge leg up over your competition.
Let’s face it, there is no such thing as a marketing budget that is too large. You need to make every penny count. On average, organizations with established inbound marketing programs report that the cost per lead is 61% lower than in outbound marketing*.
*From the HubSpot State of Inbound Marketing Report: Based on surveys conducted each year from 2009 to 2012. The 2012 results are based on responses from 972 professionals who were familiar with their business’ marketing strategy. These professionals included marketers, business owners, entrepreneurs, and executives at companies of various sizes. 72% were B2B.